Effective Date: [29th July 2025]
Last Updated: [29th July 2025]
At RunVid.live, we strive to ensure our users are satisfied with their experience. Please read our refund policy carefully to understand how we handle returns and refunds.
Due to the digital nature of our products/services, all sales are final and non-refundable once access has been granted or content has been delivered.
Refunds may be considered in the following exceptional cases:
Duplicate charges – If you have been accidentally charged more than once
Technical issues – If you are unable to access the product or service due to a system error on our side
Unauthorized payment – If someone else used your payment method without permission and you provide proof
All refund requests must be submitted within 7 days of the original purchase date.
If RunVid.live offers a recurring subscription:
You may cancel your subscription at any time to avoid future billing.
We do not issue refunds for partial billing periods or unused time.
It is your responsibility to cancel before your next billing cycle.
To request a refund, please contact our support team at:
Email: [info@runvid.live]
Include the following information:
Your full name
Email address used for the purchase
Date of purchase
Transaction ID (if available)
Reason for the refund request
We will review your request and respond within 3–5 business days.
Initiating a chargeback without contacting us first may result in the suspension or permanent termination of your account.
We encourage users to reach out directly to resolve any payment issues.
We reserve the right to update or modify this Refund Policy at any time. The most current version will always be posted on this page.
If you have questions about our Refund Policy, please contact:
Email: [info@runvid.live]
Website: https://runvid.live